Heather Mikesell

Farm-to-Treatment-Table Trend Takes Hold of the Industry

What New Trend is Sweeping the Industry?
Although I'm often asked about spa trends, I've found it difficult, lately, to pinpoint any that are truly original. One, however, that has been gaining momentum recently is the farm-to-treatment-table trend. A variation on the farm-to-table concept found at restaurants, it fits well with the industry's efforts to be greener. The Spa at the Omni Mount Washington Resort (Bretton Woods,...

Software Solutions

Learn how spa software can help manage your spa’s inventory and more
Running a spa is rarely easy, but today’s spa software can certainly help make it less stressful. From streaming operations to offering innovative features that can help your spa stay organized, software is an invaluable piece of the operations puzzle. Inventory management, for example, is one area that can be greatly improved upon with the right software. According to Frank...

Radiating Beauty

A San Francisco day spa draws on its European roots to create a skincare legacy that continues to bloom.
Establishing a thriving skincare destination in downtown San Francisco in 1976, esthetician Galina Rovner later joined with her daughter, Angelina Umansky, to expand the business, renaming it Spa Radiance and moving its location to the Marina District in 1997. It wasn’t long before it was attracting an A-list crowd, drawn by the skincare expertise of Rovner and Umansky. Today, the spa, which recently underwent a makeover, has expanded to include nine treatment rooms and 28 employees. Jay Jeffers, founder of...

Green Revolution

Learn how today’s spas are making a difference and saving money with a variety of innovative environmental initiatives.
Spas are in the business of helping people live healthier lives. It stands to reason then that adopting eco-friendly strategies for your spa is yet another way to practice what you preach. While that should be motive enough, there are also the added cost-cutting benefits that come from employing energy-efficient features, water-recycling systems, and more. Whatever the reasoning—health or wealth—there has never been a better time to go green. While spas built from the ground up to be LEED-certified (Leadership...

A Secret Sanctuary

Spa Mukul (Guacalito de la  Isla, Nicaragua)
A stunning resort spa in Nicaragua raises the bar on private pampering with treatments from around the world.
The secret is out on Mukul (the Mayan word for “secret”), a $250 million luxury boutique hotel and spa that is attracting jet-setters to Nicaragua’s Emerald Coast. Located amid a 1,670-acre private beach community, Mukul Beach, Golf & Spa (Guacalito de la Isla) is considered the crown jewel of the Pellas family legacy. Carlos Pellas, patriarch of the prominent Nicaraguan...

British Invasion

Lush Spa
A popular UK brand makes it’s North American debut in New York City.
New Yorkers who want a taste of British tradition can now get their fix, thanks to Lush Spa (New York City), a classic English spa featuring fresh handmade products, jars of wildflowers, mismatched vintage teacups, and old-fashioned books lining its shelves. “The inspiration behind Lush Spa is multifaceted,” says spa director Tina Juden. “The idyllic Dorset countryside, the beauty of...

Party Fabulous

SpaSocial (Round Rock, TX)
A new day spa outside of Austin raises the bar for those interested in social spa-ing.
It used to be that people went to spas to get away from it all and from each other. In recent years, however, spas have evolved to also cater to more social clients and serve as common venues for bachelorette parties, book clubs, and other get-togethers. Introduced this past fall, SpaSocial (Round Rock, TX) capitalizes on this growing interest in...

The Royal Treatment

A popular Thai spa brand makes its U.S. debut in a medieval castle in Tarrytown, NY.
Overlooking the Hudson River from one of Westchester County’s highest points, Castle Hotel & Spa (Tarrytown, NY) has long served as a romantic getaway, conjuring up images of America’s Gilded Age. Built before the turn of the 20th century by General Howard Carroll, a respected newspaperman, playwright, and businessman, Carollcliffe, as it was once known, was designed to resemble Norman...

French Connection

Club Med Spa by L’Occitane (Port St. Lucie, FL)
Two popular French brands team up to introduce the first L’Occitane spa in the U.S.
For years, Club Med was known as a popular all-inclusive singles resort. Today, however, the brand caters to families, having reinvented itself to stay relevant for returning guests who have since had children. Offering a host of activities for all ages, Club Med Sandpiper Bay (Port St. Lucie, FL) features fun for the entire family. It is one of the...

What is your greatest challenge as a male spa director?

“The biggest challenge that I face is how to market to a predominately female clientele base but also successfully engage the ever-growing male consumer. I believe that male spa directors have an advantage, due to the fact that we are surrounded by intelligent female leaders who are a great resource to lean on and give perspective on what female guests are truly looking for in their spa experiences. Simultaneously, we can also provide the male perspective that is often absent...