Heather Mikesell

Hydrotherapy Healing

Discover How A Bath Really Can Take Away the Pain.
Although I'm always writing about the healing benefits of hydrotherapy, I don't think I truly appreciated them until very recently. After suffering contact dermatitis from a run-in with some poison ivy or similarly harmful plant in the Hamptons, I finally got to experience therapeutic benefits that extend beyond just relaxation. Needless to say, the outcome of my run-in wasn't painless...

Exhale at the Fairmont Santa Monica Introduces a Three-Day Core Fusion Retreat

Head to the Beach for a Get Fit Weekend
Last year, I experienced my first Exhale Core Fusion class, and I must say I was hooked. Next weekend, September 14-16, fans of the workout can opt for a three-day Core Fusion adventure, complete with live music, stand-up paddleboarding, yoga, spa treatments, and specially selected meals using farm-fresh ingredients at Exhale at the Fairmont Santa Monica . Needless to say,...

End of Mayan Calandar Gives Spas a Reason to Celebrate

Where is the End of the World a Place to Celebrate?
While it has been a couple of years since I last visited Mexico, this would be the time to go, as many spas are celebrating 2012, the Mayan's year of rebirth, with a host of Mayan offerings. Now Resorts & Spas , for example, is introducing a variety of daily-themed activities that combine Mayan rituals and new traditions. Available Nov...

Spas Boast Buzzworthy Treatments for National Honey Month

Get Sweet this Month on Honey-Based Treatments
In case you didn't know, September is National Honey Month . Of course, while I don't actually need a designated month to want to indulge in the sweet ingredient, it certainly doesn't hurt. And, it is the perfect time to promote the sweet honey-themed treats you might be offering in your spa. It seems these days, many spas have jumped...

The Beauty Bus Returns to New York City's Streets For Fashion Week

Discover an Easy Way to Prep for Fashion Week
Next week, Fashion Week heralds the return of the Hair Room Service Beauty Bus on Sept. 7 and 8 to help makeover those in Manhattan. The glass truck outfitted with styling chairs, mirrors, and beauty products is inviting New Yorkers aboard to experience professional makeup applications, hairstyling, and manicures by artists from Hair Room Service , a celebrity stylist mobile...

Lauderdale Spa Chic Introduces Affordable Treatments for September

Celebrate Fall With $99 Treatments
While you and your clients may be bemoaning the fact that summer is drawing to a close, spa-goers in Fort Lauderdale can look forward to spa-ing this September thanks to Lauderdale Spa Chic , which offers a host of affordable treatments for just $99 at top spas throughout the city. Some appealing options include: Fresher Facial (25 minutes) at the...

Reaching for the Stars

Mercury isn’t in retrograde for this rapidly growing beauty emporium.
With 37 locations found throughout the U.S., Bluemercury is one of the nation’s fastest growing spa and beauty products retailers. The friendly neighborhood stores offer a large selection of luxury cosmetics and innovative skincare products from more than 100 brands, such as Bobbi Brown, Darphin, Dermalogica, Jo Malone, La Prairie, and SkinCeuticals. The first Bluemercury opened in Georgetown in Washington, D.C., in 1999. Since then, the company has expanded with 36 more locations. This year, stores debuted in New Canaan,...

The Social Network

Discover how you can use Facebook as a valuable tool to create contests that help your spa come out a winner.
While it may seem like everyone is on Facebook these days, you may still be skeptical about its ability to help you build your business and attract new clients. What difference does it make if someone “likes” your spa, if he or she isn’t scheduling an appointment to visit? Fortunately, there are a number of things you can do to transform your presence on Facebook into a viable marketing opportunity. Offering a contest is one way to expand your spa’s...

Satisfaction Guaranteed

Author Ron Kaufman reveals how to effectively handle complaints and transform unhappy clients into lifelong fans of your spa.
Complaining customers come with the territory of running a service-oriented business. Unfortunately, they can prove to be the bane of your existence and the end of your spa’s good reputation if you and your staff don’t know how to handle them properly. In Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Evolve Publishing, 2012), author Ron Kaufman shows how you have two options when dealing with complaining customers. You can either treat them...

Island Romance

The Spa at Buccament Bay Resort (St. Vincent and the Grenadines, West Indies)
An undiscovered island finally gets the attention it deserves with a luxe resort and a charming spa that are sweeping guests off their feet.
While the Caribbean is certainly a popular destination for those looking for a quick tropical escape, St. Vincent is one island that has gone under the radar of most Americans. That began to change recently with the debut of Buccament Bay Resort (St. Vincent & The Grenadines, West Indies), a new property from Harlequin Hotels & Resorts. The 95-villa hotel...