Heather Mikesell

Reaching New Heights

A popular Arizona destination spa relies on a philosophy that promotes mindfulness to stay the course.
Set against the Santa Catalina Mountains in the Sonoran Desert, Miraval Arizona (Tucson) was introduced in 1996 with the intent to help individuals lead healthier and more meaningful lives. In 2004, after experiencing the resort for himself, Steve Case, co-founder of AOL, became the majority owner of Miraval. Since then, Miraval has continued to grow with the addition of Miraval: The Villas, a development of 16 two-bedroom and three-bedroom ownership homes at Miraval Arizona, and the planned Miraval Costa Rica,...

Blue Ridge Bliss

The Spa at Primland (Meadows of Dan, VA)
Embracing the spirit of the land that surrounds it, a family-owned resort and spa in Virginia draws on Native American wisdom to help guests achieve harmony both inside and out.
Set in southern Virginia’s spectacular Blue Ridge Mountains, Primland (Meadows of Dan), a sporting retreat and idyllic getaway, is a true family affair. The property’s 12,000 acres are owned by the Primat family, once headed by French-Swiss billionaire Didier Primat. He bought the property in 1978, and it is said he was so taken with it that he gave his...

Hillside Hideaway

Spa at Casa Madrona (Sausalito, CA)
A charming Bay area hotel and spa reinvents itself once again to tempt guests with ocean-inspired bliss.
Located in the heart of historic downtown Sausalito, CA, Casa Madrona Hotel & Spa is perched on a lush hill overlooking Richardson Bay and offers picturesque views of the waterfront. A longtime resident of the upscale Bay Area community, the property was built in 1885 by William Barrett, secretary-treasurer for the San Francisco Gas and Electric Company, and his wife,...

Groupon Deals That Sound Too Good to Be True

When Is a Deal Not a Deal?
Earlier this year, I moderated a panel discussing the pros and cons of Groupon at the IECSC New York show. I’m especially interested in the topic, as I frequently rely on Groupon and other discount-related to sites to check out restaurants in my neighborhood. The consensus of the panel was that Groupon could be a useful tool to generate business...

The Spa at Trump Finds a Reason to Celebrate

Discover How 11-11-11 Is Giving The Spa at Trump A Reason to Celebrate
I’m a sucker for a well marketed spa package. That’s why The Spa at Trump ’s new promotion celebrating the upcoming date of 11-11-11 with specially $111 treatments immediately caught my attention. At Trump International Hotel & Tower Chicago and Trump SoHo New York , guests may add a 60-minute Trump Classic Massage or Kate Somerville Universal Glow Facial for...

Borgata Offers the Ultimate Excuse to Spa

Want an Excuse to Visit Atlantic City Next Week?
As much as I love to travel to the ends of the earth, I’ve also discovered that there are many great getaways in my own backyard. One that recently caught my attention was the Borgata Spa Experience in Atlantic City October 23 through 28. The Borgata Hotel Casino & Spa is celebrating wellness, rejuvenation, and relaxation by offering a weeklog...

A Spa Weekend in New England

An Editor Falls for the Woodstock Inn & Resort
Although I’ve wanted to visit the Woodstock Inn & Resort since it first opened, I never found the time until very recently. When I realized that the year’s end was fast approaching and that I had vacation days to use or lose, I decided to hit the road. In fact, I chose this past weekend to visit. The fact that...

Celebrating Happy Hour

Discover How Happy Hour Can Boost Your Business
Like most people I know, I’m a fan of happy hour. Not only is it an ideal way for restaurants and bars to entice new and repeat customers, it is also a great idea for spas looking to do the same. I recently came across a new threading happy hour at Sumita Beauty (Las Vegas). Every Tuesday and Wednesday from...

Customer Service—It Isn't What It Used to Be

Is Customer Service a Lost Art?
While I don't consider myself to be an especially demanding customer, I do expect to be acknowledged and treated with respect. Unfortunately, it seems that many businesses I rely on have forgotten the fundamentals of good customer service. I spent this past summer writing complaints to Hampton Jitney, a bus service that transports travelers from New York City to the...

Celebrating the Democratization of Spas

Spa Week is Coming to Town.
Yesterday, I attended the Spa Week Media Party in celebration of next week’s annual Fall Spa Week Event (Oct 10-16), which offers $50 treatments at participating spas. There, I was joined by a host of health, beauty, and fashion media professionals in experiencing the world of spa. From complimentary chair massages to accupuncture treatments and more, attendees like myself got...