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Buxton Spa Conference

This inaugural meeting proved to be one of the most uplifting and exciting forums I’ve attended in recent years.
This inaugural meeting proved to be one of the most uplifting and exciting forums I’ve attended in recent years. The 2 day conference in late June hosted by the University of Derby (the only UK university to offer both a 4 year BS and MS degrees in spa)was held in the ‘revitalizing’ and lovely spa town of Buxton in Derbyshire...

A Focus on Relationships and Wellness at IECSC Las Vegas

Learn about the golden opportunity for spas to solve a universal problem as well as increase their revenue streams!
IECSC Las Vegas was electric with all things spa. For those involved in social media, this event was a golden opportunity turn online connections via Facebook, Twitter and Linked In into real life relationships. Similarly, the event created new relationships in person and now we have the ability to deepen the connection in the social media world. And the wheel...

IECSC Las Vegas Recap - Social Media Gaining Ground

There is good news on the horizon.
What happens in Vegas, stays in Vegas (whatever you are imagining, really did happen and more). In my polling, their is good news on the horizon. Only 2 people in my session on Social Media were not on Facebook, this is a significant change in our industry from 2009 when nearly 40% were not on Facebook. Does this get me...

IECSC Las Vegas- Celebrating 20 years and great products!

IECSC Las Vegas is over until next year but it continues to be twenty fabulous years of all things spa and beauty excellence. Were you there?
IECSC Las Vegas is over until next year but it continues to be twenty fabulous years of all things spa and beauty excellence. Were you there? This year it rocked Las Vegas and so did all the happenings in town from the Miss USA pageant at Planet Hollywood to CBS with the Daytime Emmy Awards at the LV Hilton…From Rachel...

"Beauty from Within" a big hit at Las Vegas IECSC!

As I continually speak about the continued convergence between wellness and spa, I was still pleasantly surprised to see such enthusiasm at my presentation last weekend in Las Vegas! Attendees included spa owners, skincare experts and medical aesthetic physicians seeking to find out how to incorporate nutritional and supplementation programs into their specialized services. Many of the attendees mentioned that...

Carol Phillips Rocks the House at SpaExec Vegas

SpaExec Las Vegas at Encore Hotel, Las Vegas featured an inspirational keynote from retail and sales guru Carol Phillips
SpaExec Las Vegas at Encore Hotel, Las Vegas featured an inspirational keynote from retail and sales guru Carol Phillips. Her speech, "Rock the House with Retail Sales," motivated spa directors to improve communications between the spa therapists and clients. Here is some of Carol's priceless advice: Make the connection from treatment room to retail boutique." Retail-sized bottles of product must...

Leaving for Las Vegas

Nancy’s packing for SpaExec and IECSC in Las Vegas. It’s not too late to join her!
It's time again for the spa industry's "900 pound gorilla" of tradeshows, IECSC Las Vegas . The conference and exhibit halls run June 18-20th at the Las Vegas Convention Center. This is the 20th Anniversary of the show, and management expects record numbers. Follow the event on twitter at #IECSCLV11 On the Friday before IECSC, I'll be at Encore for...

How OPEN is Your Office Door?

Is an "Open Door" Policy slowing you down?
During an executive coaching session last week, a client expressed concern that she never catches up on the things she needs to do. She is always running behind. So I asked her to describe a typical day at the spa. We quickly realized her open door policy was out of control! Her entire day is filled with interruptions! Anyone can...

New Consumer Research Released at Global Spa Summit

Coyle Hospitality updates their study “Priorities of Today’s Spa Consumers” for the Global Spa Summit in Bali last month. Check out what a difference a year makes!
Coyle Hospitality updated their 2010 study Priorities of Today’s Spa Consumers for the 2011 Global Spa Summit . Coyle sought to answer critical questions such as : What makes a consumer choose a spa for the first time? What spa ‘deals’ are worth promoting? What marketing efforts are effective? How is social networking affecting business? What is the best way...

How am I preparing for IECSC Las Vegas 2011?

With IECSC LV just around the corner Jamie shares some great ideas on ways to prepare to get the most out of your trade show!
I am excited for IECSC LasVegas 2011, why? Because in addition to Using Social Media to Build Community and Increase Revenue from 11:45am - 12:45pm (grab lunch before the crowds and join me for an hour that will ignite your marketing and give you real skills), I am teaching an intensive on Monday from 9am -12pm " Blogging - Organically...

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