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GSS delegation dines and dances

The GSS delegation enjoys a cruise along the Bosphorus, dinner and dancing to celebrate a busy first full day.
Tonight the GSS delegation boarded a lovely boat and headed down the Bosphorus a mile or two to the award-winning Les Ottomans Hotel for a group dinner. Les Ottoman is a sumptuous reconstructed villa, decorated in wonderful Turkish style with Feng Shui principles, that now houses 10 hotel suites. The hotel is also home to an extensive Caudalie Vinotherapie® Spa,...

GSS Day 1 Presentations

Learn about the findings from industry reports by SRI & Smith Travel Research, and about current thinking on Wellness Tourism and the future of Integrative Medicine & spas.
After our morning keynote, Katherine Johnson , Senior Economist with SRI, presented a research study entitled “Spas & the Global Wellness Market: Synergies and Opportunities”, which was sponsored by Murad Inclusive Health Center. The top 3 findings of this extensive report were: The global wellness industry is currently valued at almost 2 trillion dollars annually “Wellness” has gone mainstream Spas...

GSS gets a look at the future

Futurist Edie Weiner gives us a vision of the "spa of the future;" are you ready?
This morning, the Global Spa Summit delegation was treated a keynote presentation entitled "A View from the Future" from Edie Weiner, president of Weiner, Edrich & Brown ( ), a futurist consulting group. What, you may ask, is a futurist? According to Weiner's web site, her company "identifies opportunities" for clients ranging from the U.S. Congress to Fortune 500...

GSS 2010 program begins!

The 2010 Global Spa Summit begins with an afternoon of breakout sessions, an architecture competition, and welcome dinner.
The 2010 Global Spa Summit ( ) program began on Monday afternoon with concurrent "Bridge Building" breakout sessions. I attended an SRO "Financial Benchmarking" session moderated by Mia Kyricos of Starwood. Mia kicked things off by going around the room and asking everyone what industry segment they represented, and what they were after in terms of benchmarking data. It...

GSS Welcome Reception

The Global Spa Summit delegation convenes for the a welcome cocktail reception at the Swissotel, Bosphorus.
Tonight the summit delegation was hosted for a cocktail party on the 16th floor rooftop terrace at the Swissotel Bosphorus by hotel G.M. Gerhard Stuger, Anne McCall Wilson of Fairmont Raffles, and Elmar Nagele of Thermarium. Delegates enjoyed festive food and drink and tours of the beautiful Amrita Spa in the hotel. The spa covers 40,000 square feet and includes...

Visit to an authentic Turkish Hamam

Come along with me as I experience a real Turkish bath, a spa feature making a current resurgence in some new facilities.
Today I did what every visitor to Turkey should do, I experienced a bath at an authentic Hamam. The Global Spa Summit organizers had arranged a visit to the Cagaloglu Hamam, built in 1741 and still operating today. While this Hamam could use a little renovation of it's own, it's in remarkably good condition. I can't imagine what any spas...

Richmond Nua Wellness Spa has much to offer

Notes from my visit to Turkey's only destination spa, Richmond Nua Wellness Spa.
What better way to recover from an overnight flight than to be whisked away to a destination spa? I had no idea what to expect when I arrived at Richmond Nua Wellness Spa in Sapanca, Turkey ( ), but I'm going to raise the bar here for the travelers who follow me - I love this place! This is...

When was the last time YOU had a spa service?

Are you the best advertisement you could be for your spa?
If the answer is "Oh not for a long time or ever".. .YOU are in deep trouble. I booked an appointment with a massage therapist and he massaged me like a toothpaste tube, squeezing all the STRESS and tension out of me. Wow, am I one happy woman. I asked him how often he gets massages and when was his...

Welcome your spa staff to the marketing team

Invest in retail, networking, and sales dialogue training. These are the tools that can empower and alter your bottom line.
With clients watching their pocketbooks closely, it is imperative for spa owners to do the same. This is the time to be aggressive in your marketing and detailed in your education and client service experiences. Invest in retail, networking, and sales dialogue training. These are the tools that can empower and alter your bottom line. It is not the time...

Spa management strategies from NYSPA conference

Highlights from 6th annual NYSPA symposium presentations by spa industry leaders.
Earlier this week I attended the 6th annual NYSPA symposium in Rye Brook, NY. NYSPA is an excellent organization, whose mission is to serve as a resource for information, education and advocacy of New York state spa and wellness related businesses. This group who deliverson their promise with an information-packed symposium every year, led by the venerable Professor Mary Tabacchi...