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Is your spa ready for cancer patients?

Forward-thinking spas are offering services and treatments tailored to specific issues or health challenges, and oncology patients are a major focus and opportunity.
At the last IECSC show I met an educator and pioneer in the field of esthetics, Morag Currin. She literally wrote the textbook on Oncology Esthetics. As an esthetician by training, I was very excited to see someone actively broadening the scope of our industry, by welcoming a marginalized group of would-be customers: cancer patients. Both patients and spas alike...

Is your spa offering full-circle wellness education?

As spas move further into wellness services, here are some valuable and easy methods to create nutrition programming.
With obesity and health issues in the spotlight in the United States, the public is becoming more health conscious and demanding better food choices and programs to fit their hectic lifestyles. Wellness is the root of the spa industry, and a key factor is nutrition. In addition to relaxing and rejuvenating at the spa, nutrition programs are a key component...

Spa China Summit Day 3

Day three brought us insightful presentations and great ideas and concepts for the future of the spa industry in China.
The third day of the Spa China Summit consisted of presentations on concepts and ideas for the future of the spa industry. We were scheduled to begin with a presentation by Andrea Lomas, Head of Group Spa Operations for Mandarin Oriental , but Lomas had been called away by a project, so we were treated to a substitute speaker, Lomas’...

Pedicure oops and retention rates

Here's a personal story about how a pedicure that could have been really nice, wasn't, due to lack of customization/conversation with the client, me!
While visiting my friend Gerri this summer, we decided to go and get pedicures. We called a new day spa near her house, made an appointment and off we went. When Gerri and I checked in, we met our nail techs and were escorted to a very nice pedicure area. So far, so good! We sat back, got settled and...

Meet the Spa China award winners!

Read about the great award categories and winners from the 3rd annual Spa China awards.
Th e second evening of the Summit was the invitation-only Gala Dinner, attended by about 200 of the Chinese spa industry’s movers and shakers. The dinner was sponsored by Kohler, who had 3 of their beautiful tubs on display in the lobby, filled with water and graced with beautiful models, fully clothed! Sponsors Moet and Saratoga Spring water ensured that...

Spa China Summit Day 2

Day Two of the Spa China Summit focuses on international trends in the spa industry, and many of the issues the Chinese spa industry faces are remarkably similar to those in other parts of the world.
The presentation schedule for the second day of the Summit is oriented to International Spa Trends, so that the local audience can be enlightened on current global best practices. Geraldine Howard, Founder and CEO of Aromatherapy Associates got the day going with a presentation entitled “Trends towards Natural Ingredients.” Howard is an ideal person to give this presentation, given her...

Spa China Summit begins

West meets east as I travel to attend and participate in the 3rd annual Spa China Summit, for professionals in the Chinese spa industry.
I am excited to be attending the 3 rd annual Spa China Summit, held this year at the Mandarin Oriental Hotel in Sanya on Hainan Island, China. The event is organized by Spa China Magazine, and Editor-in-chief Fifi Kao and her team have put together a timely and relevant agenda. It is being attended by between 150-200 Spa Directors, owners...

Acne Vulgaris - The diabetes of skin?

Helping clients to understand the relationship between acne and the glycemic index can result in much-improved skin conditions.
Diet plays an important role to play in many skin disorders, and when it comes to nutritional advice I am frequently asked about the “Acne- Diet” connection. Acne is by far the most common skin disease and is increasingly affecting both adolescents and adults in North America. Clinical evidence suggests nutrient imbalances in Vitamin A, Vitamin E, Zinc, Selenium, Chromium,...

The Next Generation - Service Stations?

Is there a future for the walk-up spa?
I have been a little under the weather lately, with a sinus infection. I don’t get sick very often, luckily. But as a result, I don’t really get “how it works.” Seeing a doctor, I mean. I realized after a week of coughing that I needed professional help, and set out in my car trying to find one of those...

ISPA Media Event relaxes press in NYC

16th annual event hosts an array of journalists to sample the latest in spa treatments.
The 16th annual ISPA Media Event was held last week in New York City. Twelve resort and destination spas transformed the Cipriani 42nd St Event Venue into a haven of relaxation for the attending members of the print, trade, broadcast and digital press. Each spa set up a booth and featured a service for the journalists to try. Among the...