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Interesting new vendor: Deluxe Salon Supply

What do you get when you mix a salon and spa supply company with the awesome ecommerce power of drugstore.com?
What do you get when you mix a salon and spa supply company with the awesome ecommerce power of drugstore.com? Deluxe Salon Supply wants to change the way you order supplies--from Windex to wax. Instead of running around cobbling together your spa's varied needs from a patchwork of vendors, grocery stores and whatnot, you can place your order online and...

Greetings from IECSC

Greetings from the American Express Open Lounge on the show floor.
Greetings from the American Express Open Lounge on the show floor. I don't mean for this blog entry to be a plug for Amex, but this is a great idea. If you are a card holder, you get admission. If you sign up for a card, you get in as well. Complimentary beverages, refreshments (a yummy vegetarian sandwich) comfy furnishings,...

SpaExec Las Vegas 2010 offers great industry dialogue

Read the report from the SpaExec Las Vegas 2010 Keynote and Panel Presentations on spa business.
Spa Exec Las Vegas 2010 began with a keynote by Dr. Mariela de Oliveira Silveira, International Liaison of the Kurotel Longevity Center of Gramado, Brazil. The Kurotel Center was begun in 1971 by Dr. Silveira’s parents, who wanted to find a spot to create a center using the Kur method. At the time, being healthy meant simply that you weren’t...

Icy volcano leaves us in hot water

What's better than a soak in the Blue Lagoon in Iceland? Aaahh....now that's Spaaah. But now that Mount Eyjafjallajokull has split open, the spa delegates at SpaTec EU 2010 are stranded in Split (Croatia that is, not Iceland)...
What's better than a soak in the Blue Lagoon in Iceland? Aaahh....now that's Spaaah. But now that Mount Eyjafjallajokull has split open, the spa delegates at SpaTec EU 2010 are stranded in Split (Croatia that is, not Iceland). For those of you who don't stay on top of European news, the ash from Iceland’s erupting volcano has shut down European...

Sparty by the Sea

It was an enlightening and very educational day meeting with European vendors at SpaTec EU Day 2 held in meeting rooms with serene views of the sapphire Adriatic Sea.
First things first -- the Brits LOVE to party! More about that later. It was an enlightening and very educational day meeting with European vendors at SpaTec EU Day 2 held in meeting rooms with serene views of the sapphire Adriatic Sea. Seems like USA and European spas still have a long way to go in order to meet eye...

Tales from the Adriatic

Starting in Sonoma, California, the destination was SpaTec EU in Split, Croatia at the Le Meridian Lav direclty on the spectacular Adriatic Sea.
Starting in Sonoma, California, the destination was SpaTec EU in Split, Croatia at the Le Meridian Lav direclty on the spectacular Adriatic Sea. Split is one of the oldest cities in the region surrrounded by 1700 years of rich history and culture intertwined with a pristine environment and Mediterranean lifestyle. The region has been discovered by savvy travelers with new...

March retail sales increase biggest in decade!

The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from
The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from 10% for Macy's to 22.5% for Kohls. The glass half-empty viewpoint: Yes, sales were up, but they...

More competition for your retail sales...

Today's Women's Wear Daily reports that Zappos.com is looking to ramp up their beauty business from the current level of less than $1 million to $75 million a year within the next five years.
Today's Women's Wear Daily reports that Zappos.com is looking to ramp up their beauty business from the current level of less than $1 million annually (a drop in the bucket for a business that grosses over $1 B illion) to $75 million a year within the next five years. It makes perfect sense, really. I mean, we've all bought shoes...

Day 2 of Global Shop, March 2010

Read my report on conference sessions from day two of Global Shop, www.globalshop.org; much for spas to take away.
Day Two of Global Shop began with a keynote presentation by Wendy Liebmann, CEO and Chief Shopper of WSL Retail Strategies. Liebmann’s session was entitled “ Hope for Retail .” According to Liebmann, we’ve had a decade of calamitous change, and the crisis is over, but the behaviors and impact are not; fear and uncertainty remain. Some aspects of the...

The Best Spas are Social Hubs

Creating a nurturing community environment in your spa has direct and indirect benefits. The longer your clients remain in your spa, the more likely they are to buy additional products, try new services, and make the spa experience part of their everyday
Creating a nurturing community environment in your spa has direct and indirect benefits. The longer your clients remain in your spa, the more likely they are to buy additional products, try new services, and make the spa experience part of their everyday life. Experts predict that day spas will become social centers, much like the traditional health spas of Europe...

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