economy

2010 Black Friday Weekend Sales Encouraging

The traditional four-day sales kickoff for the holiday season had many positive signs, and the big winner was the online category.
The results are in for the holiday kick-off weekend, and they’re encouraging. It is estimated that 212 million shoppers visited a store or website over the four-day Black Friday weekend, an increase of 8.7% from last year, according to National Retail Federation reports. Average spend was also up about 6%, and the combination of higher spend and more traffic yielded...

June labor figures don't disclose any secrets

June labor figures are somewhat improved for the Hospitality sector; what are spas seeing?
The Bureau of Labor Statistics released June employment figures today, and the news is mixed. Overall, employers cut 125,000 jobs in June, and that decrease was expected due to the end of temporary employment for 225,000 Census workers. However, the overall unemployment rate declined to 9.5% from 9.7%. Department stores and general merchandise stores added jobs, while specialty retailers had...

Spa market matures in response to economic challenges

Read about how savvy consumers provide expanded opportunities for spas.
This past week, a flurry of reports have grabbed my attention regarding the recent economic challenges, and the amazing rebound the spa market is making to remain sustainable. Diagnol, a market report firm, stated that after years of phenomenal spa growth, skincare brands have had unlimited opportunity to flourish and profit within this sector. This is until the recent economic...

The missing middle

We've been hearing a lot about the decline of the middle class, and in recent decades we’ve witnessed the demise of many mid-market retailers. It now looks like the mid-market spa is becoming the another casualty of the recession.
We’ve been hearing a lot about the decline of the middle class, and in recent decades we’ve witnessed the demise of many mid-market retailers. It now looks like the mid-market spa is becoming the another casualty of the recession. The proliferation of budget-massage operations has been one of the industry’s biggest stories in recent years. “Real” spas love to look...

March retail sales increase biggest in decade!

The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from
The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from 10% for Macy's to 22.5% for Kohls. The glass half-empty viewpoint: Yes, sales were up, but they...

Day 2 of Global Shop, March 2010

Read my report on conference sessions from day two of Global Shop, www.globalshop.org; much for spas to take away.
Day Two of Global Shop began with a keynote presentation by Wendy Liebmann, CEO and Chief Shopper of WSL Retail Strategies. Liebmann’s session was entitled “ Hope for Retail .” According to Liebmann, we’ve had a decade of calamitous change, and the crisis is over, but the behaviors and impact are not; fear and uncertainty remain. Some aspects of the...

What's up for this year? - synopsis of Spa Exec NY

The SpaExec event in New York presented both a fact-filled report from a research organization, and the a great panel discussion with a lot of contribution from the audience. The main themes were:
The SpaExec event in New York presented both a fact-filled report from a research organization, and the a great panel discussion with a lot of contribution from the audience. The main themes were: 1) The recession isn’t over yet; not a surprise to most of us. Conditions are better, but not great. The road to recovery looks different depending on...