retail

Everything is coming up roses!

All good in Groupon land with Noreen...read on!
...with Groupon. MORE Groupon clients have booked, met and pampered some more. All is good. Tipped last month quite generously from A VERY satisfied client. Now, this week knocked my high heels off. A $50.00 tip from yet another. The fact is in all my years I NEVER accepted tips. I feel best when they buy retail or tell friends...

Getting our coupon groove on with Groupon

After all the press, articles I have read and an invite and countless calls from the Groupon Team I have decided to take the plunge and try it. If you haven’t heard about it nor tried it to market your business with a daily deal. Live it and learn it thro
After all the press, articles I have read and an invite and countless calls from the Groupon Team I have decided to take the plunge and try it. Reviews I have read have been good and bad. I called other local business owners to see how their Groupon experience was. It resulted in a great experience. I believe it’s right...

Great new marketing concept bridges beauty and retail worlds!

In what could be a powerful new business model, a beauty products retailer and a service provider/manufacturer team up on the national stage.
Professional salon and spa products have long had a challenge; the manufacturers exist to sell products, and of course they’d like to sell more and more of them. But many manufacturers of professional beauty products have always treaded carefully so as not to alienate the salons and spas, and licensed professionals, who use the brands in service and recommend them...

Beauty CEO Summit Provides Spa Growth Strategies

WWD's Beauty CEO Summit provides a platform for industry leaders to collaborate, and visionary spa directors will recognize relevant strategies for the spa industry.
May is the month that climbers scale Mt. Everest, so I’m guessing that’s why spring is full of “Summits.” Last month, in addition to the Global Spa Summit, was 8 th edition of the Women’s Wear Daily Beauty CEO Summit. This event, like the Global Spa Summit, is an invitation-only, three-day conference that provides 200 beauty executives with a forum...

Welcome your spa staff to the marketing team

Invest in retail, networking, and sales dialogue training. These are the tools that can empower and alter your bottom line.
With clients watching their pocketbooks closely, it is imperative for spa owners to do the same. This is the time to be aggressive in your marketing and detailed in your education and client service experiences. Invest in retail, networking, and sales dialogue training. These are the tools that can empower and alter your bottom line. It is not the time...

March retail sales increase biggest in decade!

The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from
The results of March retail sales are in, and they were good. In fact, better than good, better even than the modest increases that were projected. Retail across the U.S. was up 1.6%, but apparel retailers fared much better, with increases ranging from 10% for Macy's to 22.5% for Kohls. The glass half-empty viewpoint: Yes, sales were up, but they...

More competition for your retail sales...

Today's Women's Wear Daily reports that Zappos.com is looking to ramp up their beauty business from the current level of less than $1 million to $75 million a year within the next five years.
Today's Women's Wear Daily reports that Zappos.com is looking to ramp up their beauty business from the current level of less than $1 million annually (a drop in the bucket for a business that grosses over $1 B illion) to $75 million a year within the next five years. It makes perfect sense, really. I mean, we've all bought shoes...

Day 2 of Global Shop, March 2010

Read my report on conference sessions from day two of Global Shop, www.globalshop.org; much for spas to take away.
Day Two of Global Shop began with a keynote presentation by Wendy Liebmann, CEO and Chief Shopper of WSL Retail Strategies. Liebmann’s session was entitled “ Hope for Retail .” According to Liebmann, we’ve had a decade of calamitous change, and the crisis is over, but the behaviors and impact are not; fear and uncertainty remain. Some aspects of the...

Report from Day 1 of Global Shop, March 2010

Read my report on some fascinating conference sessions, and how they apply to spas, at the largest trade show for the retail industry in the world.
On March 10, I attended the first day of Global Shop 2010 ( www.globalshop.org ) at the Sands Expo Center in Las Vegas. Global Shop is the largest annual in-store marketing and store design event in the world, featuring over 700 exhibitors and 16,000+ buyers. This is where over 80% of the top retailers go to see thousands of ideas...