organization

Five Ways to Tell if Your Workplace is Toxic

Do you work in a toxic environment? Here are five ways to tell if your workplace is damaging and potentially dangerous to your business—and health: Major problems in communication . An initial sign of a dysfunctional, toxic workplace is that there are significant problems in communication, and often across multiple areas—between employees and their supervisors, from management to departments, across departments, with suppliers, and even with customers. Problems can be demonstrated by a lack of communication (often referred to as...

Improving Staff Retention with Authentic Appreciation

Retaining quality employees (whether full-time, part-time or contract) is essential to the health of a service-oriented business. Staff turnover is one of the most non-productive business expenses in the spa industry. The loss of productivity, relational damage with clients, negative impact on staff morale, and additional training time all create significant costs for employers. Research has shown that one of the primary reasons employees quit their jobs is that they don’t feel valued or appreciated. Although approximately 90 percent of...

So....much....content....

Sometimes it just feels like all I do is research...then write...research...and then write some more, and so on and so on...business manuals, reports, power points, webinars, programs, articles, blogs, whitepapers, eBooks, eNews, emails, press releases, tweets...what have I missed? All in the name of content, right? Because I know that content really is king, and it needs to be well managed if I want to see a pay cheque. But I’m eco-conscious, isn’t there a way to recycle, reuse, and...

The Value of Your Time... 5 Steps to Effective Time Management.

Do you know how much your time is worth per hour? We all have heard the phrase “work smarter, not harder”. What does that really mean? It simply means to utilize your time wisely. We all have the same number of hours in a day and our job is to maximize productivity within a certain amount of time. Every position has an hourly value even if the compensation is based on commission, revenue, or salary. It all comes down to...