strategic planning

Planning the Time to Plan

You're an enlightened manager who knows that creating a salon/day spa operating plan increases your odds of business success. Admittedly, there are success stories you come across where a person admits they didn't have a plan or at least what you think of as a formal written plan, yet the business turned out to be successful. Now I'm sure there's an amount of truth to some of those stories, yet I'd be willing to say those folks are the rare...