Spa News Stories

SPAM INCREASINGLY COSTLY TO US BUSINESS

Junk electronic mail ("Spam") is robbing the email medium of its impact. Spam is having serious ramifications for businesses that want to keep in touch with customers who are loath to give out their e-mail addresses for fear of being put on yet another junk-mail list. Ferris Research estimates Spam will cost U.S. businesses more than $10 billion this year in productivity losses and in software and IT-staff time to combat it. MSN and America Online (AOL) report that 80% of the email that hits their servers is Spam! Last week AOL joined rivals, Microsoft, and Yahoo in forming an...

IN A TOUGH ECONOMIC ENVIRONMENT, SHOULD SPAS CIRCLE THE WAGONS OR WIDEN THE CIRCLE?

By Bart S. Foreman, president and co-managing partner, Group 3 Marketing 2003 has been a tough year for spas. Blame it on the stock market, eroding consumer confidence, corporate downsizing, terrorist threats, or continuing uncertainty in the Middle East; but whatever it is—it's not business as usual. There has been an unquestionable business downturn in both spas and salons since the war began. Uncertainty has been coupled with additional corporate downsizing. Since much of a spa's business comes from discretionary income, the challenge for sales has grown. When clients change their buying patterns, as an owner, you should resist the...

MODEL CITY OF WORLD PEACE AND NATURAL HEALTH IN SE IOWA

By Einar Olsen, Natural Health Technologies We are all aware of the accelerating, wide-scale interest in spiritualityin the natural health and spa industry. Many professionals, especially spa leaders, may be looking for reliable, thoroughly researched, and authentic traditions of spirituality that 'know how to do this.' I recently read an article about the somewhat superficial, non-researched way that some spas and clinics are entering into this area. Many trends are now converging: Beauty, Spa, Fitness, Massage, Medical, Shopping, Dining, Green, Organic, Peace, and Spiritual. The famous Raj Health Resort here and the 3000 Peace Palaces we are building all over...

SPATRADE RELEASES TOP 7 DAY SPA TRENDS FROM PATH TO PROFITABILITY REPORT

SpaTrade has released the top seven trends from their Path to Profitability for Day Spas report. The report provides detailed reviews of the top trends and spells out the highly lucrative tactics being used by the most successful and innovative spa businesses. To prepare the Path to Profitability for Day Spas report, the SpaTrade research staff interviewed dozens of the industry's top spa owners, managers, consultants and vendors, to gather the best in profitability tactics for 2003. Top 7 Trends Impacting the Spa Industry 1. Better, Cheaper, Faster "Better, Cheaper, Faster" is a slang phrase used in the hi-tech industry...

SPA FINDER PARTNERS RETURN TO MIRAVAL MAY 18TH THROUGH 21ST

SpaFinder will kick-off its second season of Spa Finder Partner Retreats at Miraval Life In Balance , in Tucson, Arizona, Sunday, May 18th through Wednesday, May 21st. Day spa operators network and share ideas with their peers while experiencing a destination spa experience. "These outings are designed for spa management professionals to get together to enjoy a destination spa experience, network with one another, and attend optional education sessions, says SpaFinder's VP of Industry Development Susie Ellis. "Our retreats are open to day spa, resort spa, destination spa, and medical spa management personnel." The Spa Finder Partner retreats have been...

THE THIRD ANNUAL MEDICAL SPA CONFERENCE A SUCCESS DESPITE OBSTACLES

Hosting a conference in the middle of a war is never easy, but Marian Urban, founder of the Medical Spa Conference, remains optimistic. The third bi-annual conference the second week in April, saw slower growth than the first two conferences. Nevertheless, attendees walked away better educated and with CME (continuing medical education) credits for physicians and CEU's (continuing education units)for ancillary professionals. "We are the official conference for physicians because we have been focused on quality education since day one," says Urban. "We are the only conference on the spa side of the business that pays every speaker (a standard...

THE LEGAL AND LIABILITY ISSUES OF A OPERATING A MEDICAL SPA

Because the parameters of the medical spa industry have yet to be clearly defined, the legalities and liabilities are extremely gray issues. "We have to regulate ourselves or the government will regulate us," said attorney Dr. David Goldberg, a member of the Medical Spa Society Medical Advisory Board. "Medical spas are high volume, high end, high income enterprises. But the industry is not without risks." (Case in point, a laser hair removal procedure resulted in third-degree burns for a 34-year-old woman who then brought a $100 million lawsuit against a Greenhouse Day Spa.) The American Society for Dermatologic Surgery reports...

SPATRADE POLL REVEALS ONE THIRD OF SPAS HIT HARD BY WAR IN IRAQ

SpaTrade's April poll. How has the war in Iraq affected your business? revealed a variety of experiences. When asked which phrase seems closest to their experience, one third replied "We have seen a drop in business," while one quarter replied "We are doing about the same." Nineteen percent responded that their business is booming and they are getting MORE clients, and ten percent answered that their loyal clients keep coming back, but no new business. The poll reveals that, for a full 43 percent of spa managers, creating a superior guest experience inside the spa is only half the job...

WTS SELECTED TO MANAGE SPA AT SOUTHERN HIGHLANDS

Silver Spring, MD—WTS International, Inc. has been selected by The Spa at Southern Highlands in Henderson, Nevada to provide design consultation, pre-opening services and daily management for its new spa and athletic club. Southern Highlands is a secluded community outside Las Vegas offering luxury home sites and spectacular views of the Las Vegas Valley and surrounding mountains. Southern Highlands Golf Club, an 18-hole championship golf course co-designed by Robert Trent Jones, Sr. and son Robert Trent Jones, Jr., was recently rated by Golf Digest as the best new private golf club in the Western United States. "The property places strong...

INDOOR HOT-TUBS POSE HEALTH RISK

The Wall Street Journal reported last week that 'hot-tub lung' is a new lifestyle ailment. Doctors believe a growing respiratory condition is directly related to the use of indoor hot tubs. When used indoors, hot-tubs with jets give off an aerosol laden with Mycobacterium avium , giving soakers a serious infection or a persistent condition called hypersensitivity pneumonitis, a.k.a. hot-tub lung. Suffering with flu-like symptoms and fatigue that wouldn't go away, one victim was told his lungs looked like those of a two-pack-a-day smoker for the last 30 years. 'When you sit in the hot tub and turn on the...

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