Grand Hotel Spa tops Marriott List for Second Year in a Row

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Categories: Announcements

Point Clear, AL –Feb. 3, 2011 – Looking for the top Marriott spa in the world? It is not in the Orient, Europe, Miami or New York. Head to LA (Lower Alabama). For the second year in a row, the Spa at the Grand Hotel Marriott Resort, Golf Club & Spa has topped the Marriott and JW Marriott list for guest satisfaction. Out of the 58 spas globally, the Spa at the Grand came out on top in 2010. The Spa at the Marriott Shoals, also part of the RTJ Spa Trail, ranked 6th globally for guest satisfaction in Marriott and JW Marriott spas.

Marriott International uses a third-party company specializing in guest satisfaction to rate all areas of the hotels, including spas. Owned by the Retirement Systems of Alabama, both the Grand Hotel and the Marriott Shoals are four diamond properties and are part of the Robert Trent Jones Golf Trail’s Resort Collection.

“We pride ourselves on our very high level of guest service,” said Susie Marquez, director of the Spa at the Grand and the RTJ Spa Trail. “When a guest schedules an appointment with us, we don’t just treat it as a massage or a facial. We try to create the optimal spa experience from beginning to end. Having the top Marriott spa globally, is a real honor. Marriott’s best remains in Point Clear and we are dedicated to provide exceptional service for both our hotel guests and local residents.”

Marriott & J W Marriott Spa Global Rankings

1. Grand Hotel Marriott Resort, Golf Club & Spa – Point Clear, Alabama*  

2. Stamford Marriott Hotel & Spa – Stamford Connecticut

3. Bangkok Marriott Resort & Spa – Bangkok, Thailand

4. Boulder Marriott – Boulder, Colorado

5. Harbor Beach Marriott Resort & Spa – Fort Lauderdale, Florida

6 (t) Marriott Shoals Hotel & Spa – Florence, Alabama*

6 (t) Tampa Marriott Waterside Hotel & Marina – Tampa, Florida

6 (t) JW Marriott Orlando Grande Lakes – Orlando, Florida

9. JW Marriott Phoenix Desert Ridge Resort & Spa – Phoenix, Arizona

10. Pattaya Marriott – Pattaya, Thailand

* Part of the RTJ Spa Trail in Alabama.

This top spa honor comes just after the Grand Hotel Marriott Resort, Golf Club & Spa was named one of the Top 500 Hotels in the World by Travel + Leisure magazine in 2011. The Grand was a new addition to the prestigious list and the magazine noted the Grand Hotel as a real value. For more information on the Grand Hotel, visit www.marriottgrand.com. Information on the RTJ Golf Trail and its resorts can be found at www.rtjgolf.com.