spa operation

Spa Director's Management Intensive Aug. 22-25 helps spas recover before the recovery

The Spa Director's Management Intensive, described as a 'four day spa MBA,' is being offered in the San Francisco Bay Area/Silicon Valley August 22-25, 2010. The California seminar is produced by Wynne Business Spa Consulting and Education, and team-taught by Lisa M. Starr and Peggy Wynne Borgman, both 25+ year veterans of the spa industry. The program is renowned for its in-depth modules on leadership, employee development and appraisal, quality management, recruiting and interviewing, financial management, program development, retail management, spa marketing, and sales skills. This year, the curriculum has been rigorously updated with recession-recovery tactics. Instructors will discuss strategies...