UNIVERSITY OF CALIFORNIA, IRVINE TO START CERTIFICATE PROGRAM IN SPA AND HOSPITALITY MANAGEMENT

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UC Irvine Extension, the continuing education division of University of California, Irvine is launching a new Certificate Program in Spa and Hospitality Management this fall. Developed in close collaboration with the Day Spa Association, International Medical Spa Association, and International Spa Association, this unique program highlights the business aspects of making a spa profitable. Program objectives include providing participants with the knowledge and skills necessary to effectively
manage day-to-day spa operations combined with strategic business and marketing strategies for future positioning. Responding to industry needs for more comprehensive training in spa management in an increasingly competitive industry, the program will provide an academic curriculum combining business, management, and operations with industry specific courses.

The 150-hour certificate course begins with an Introduction to Spa Management and Operations in October and November 2004 with instructors Janice Gronvold, principal, Spectrec and Peter Anderson, principal, Anderson and Associates. Program guest presenters will include industry specialists addressing business development, management, operations, marketing, design, retailing, customer relationship management, legal, and regulatory issues. Registration will be available for individual classes or the entire certificate program.

For more information and to obtain a copy of the course schedule contact Angela Jeantet at (949) 824-5736: aljeante@uci.edu at UCI.