10 Strategies to Improve Communications with Spa Staff

  1. Staff memo in paycheck
  2. Dry erase boards in strategic areas
  3. Check list to read something, check it off after you have read it
  4. Create an incentive for them to read memos
  5. Put kudos in memos—make them entertaining and short (1 page)
  6. Cubby hole mailboxes like in schools
  7. Quarterly breakfast meetings
  8. Always end meetings on a positive note
  9. Massage and facials staff have meetings every other month
  10. Pay hourly wage for meeting time (must do by law in some states)
     

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