John Harms, founder and CEO of Millennium Systems International, started his tech journey writing code in his basement over 30 years ago. In 1987, teenage Harms put his skills to good use and launched Harms Software Inc., which later became known as Millennium Systems International. Today, the Millennium team has outgrown Harms's basement and comprises more than 200 talented and driven individuals. From single-location salons and spas to enterprises, the Millennium software systems process billions of dollars in transactions a year and empowers hundreds of thousands of users to build and grow a thriving business.
It's safe to say that as an expert in the wellness tech sector, Harms has his finger on the pulse of the what's new. In order to produce quarterly software updates, Millennium prides itself on staying ahead of the curve and predicting what the needs of spa and salon owners are before they realize the needs themselves. Here, go behind the brand with Harms in Millennium's recent video series—Reconnect. Revive. Thrive.—and discover what Harms thinks will be next for wellness professionals, including artificial intelligence, digital marketing, desk-less front desks, elevating the client experience, and more.
Part I — Artificial Intelligence is Here to Stay: Talk Digital to Me
Part II — Living in a Mobile World: Reach Your Clients Anywhere, Anytime
Part III — Let's Get Personal: Elevating the Client Experience
Be sure to read all of Harms's American Spa articles on wellness and technology here.