New Life Systems

New Life Systems has always been known for exceptional customer service. Now their new web site seamlessly complements their real world hospitality. With the recent launch of New Life Systems redesigned web site, ordering is easier than ever. "Almost 11% of orders are coming directly through the check out cart system," says New Life CEO Allan Share, "although this does not diminish the need to speak personally with our clientele.'

"Our industry is still about human connection," says Share. 'Our web does not diminish the one-on-one relationships with our customers.' We contact each customer on each order to make sure all the details are correct; size, color, shipping date and more. We find our clientele love the follow-up and are sometimes pleasantly surprised that anyone called them back to confirm the order."

The New Life web site is designed for users of catalogs to easily cross-navigate with the website. For instance:

• Almost every icon is clickable and leads to more information

• The site may be searched by keyword or item number from the catalog

• There is a Quick Order Reference section allowing the by-pass of entering items by going through all the steps. This allows for entry by item number and quantity and leads to checkout

• Check out cart totaling is listed on the Home page including item quantity

• There is a free News Letter sign-up

• Tell A Friend section for easy email referral

• A superb extension of the catalog to the web site with more information on each product

• You can see all the items in a section without having to click forward to the next 10 and the next 10 and the next 10

In the coming months, look for these new features:

• Newsletter Library
• Partners Page
• Educational Information

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