Get to know Maggie Wagner, senior director of spa and retail at The Spa at Travaasa Austin. Involved in the industry for 17 years, she started out as a massage therapist but moved into spa management after serving 10 years in private practice.
What is most rewarding about working in the spa industry?
The people I get to work with every day, as they are some of the best people I know.
Where do you think the industry is heading?
I think that the spa industry has many options, but my hope is that we continue to be true to ourselves.
What is the strangest client request you’ve fielded?
It was to have a violinist in the room playing during a couples massage. It was completely fun with the musician having to move around the room when the therapists moved because the room was so small.
What is the most bizarre treatment you’ve experienced?
I won’t tell you because it is still offered at a very popular resort.
What spa treatment would you like to try?
I still have not doe ashiatsu, where the therapist walks on your back.
What’s you go-to spa treatment?
I waver between facials and massages.
What don’t we know about you?
I sculpt, and I’m an introvert.
If you could work in any other profession in the world, what would it be?Botany. I love plants and herbs and would spend my days gardening in my own nursery. But to be honest, I would probably have a spa in there as well, using fresh herbs and plants in the treatments.
How would you sum up your personal philosophy?
Be honest, be kind, and respect yourself and others, always.
What’s the best advice you’ve received?
The Dalai Lama’s 18 Rules for Living