How many years have you been involved in the spa/hospitality industry?
What was the path that led you into the spa industry?
I was a professional singer and dancer for 15 years and decided I was ready to retire. My father passed away from cancer, and I saw how much pain he experienced. I wanted to go into holistic studies to be able to help people in need, so I went back to school and became a certified holistic health practitioner.
What has surprised you most about working in the spa industry?
Everyone always says, “Oh, it must be so relaxing working at a spa.” That always makes me smile because it can be quite hectic.
Where do you think the industry is heading?
The shift in our industry is moving toward total wellbeing. People are living longer and want a good quality of life so they are more interested in spa as a true therapy while incorporating mind and body wellness into their lives. Spas are expanding their offerings into fitness, meditation, nutrition and more. It’s a very exciting time to be a part of this industry.
What is the strangest client request you’ve fielded?
Oh, there have been a few interesting calls. I’ll just say people can be quite bold, and I’ve hung up the phone thinking to myself: “That must have been a prank call!”
What is the most bizarre treatment you’ve experienced?
I tend to stick to more traditional services. I guess for me it would be a facial that had a really thick mask over my entire face, and I had to breathe through a straw.
What new spa treatment would you like to try?
I’ve been interested in experiencing an isolation float tank. I think that would be a cool experience.
What’s your go-to spa treatment?
Being a massage therapist, it’s hard from me to relax getting a massage so I prefer a facial to really indulge and take a break.
What two things about you don’t we know?
I sang and danced with the Radio City Rockettes, and I love skydiving!
If you could work in any other profession in the world, what would it be?
Musical theater will always be my first love so I would want to be back on stage.
How would you sum up your personal philosophy?
I live each day with abundant gratitude and focus on all the blessings I have in my life. I am a firm believer that when you focus on the good, you continue to attract it and it makes you a better person.
What’s the best advice you’ve received?
My parents always taught me to work hard, be kind, and always give my best effort in everything I do. At the end of the day, you need to feel good about your choices, and if you live with integrity and love, you’ll succeed in what’s important.