Secrets From the Treatment Room: Text Treatment

texting during a massage/DjelicS/iStock / Getty Images Plus

Spa directors and industry experts share some of their most memorable spa experiences in our Secrets From the Treatment Room series. 

Some of our guests find it difficult to break away from their cell phones during their spa treatments. We had a guest who was so attached to his phone that he refused to let it go. Side by side with his girlfriend in the Couples Spa Suite, he did not take the time to enjoy the water views but rather continued texting throughout the experience. When it was time to leave the suite–even though the therapist guided him– he stumbled down the few steps, still texting away. Luckily, he was fine but undeterred as he continued texting in the spa lobby while waiting for his girlfriend to change. We wish we could have offered him our Digital Detox, which helps our guests to let go of technology, even if just for a moment, and relish in a bit of tranquility.–Osa Mallo, spa director, The Spa at Mandarin Oriental, Miami

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Spa and Wellness Show

IECSC Florida | October 6-7, 2019

Join us in Fort Lauderdale for the 22nd IECSC Florida event! The conference program features dozens of sessions and a variety of specialized tracks taught by industry experts. Don’t miss our Beauty Education, free Healthcare & Wellness Session and six CBD-focused classes – all new for 2019! Register by September 3 and save $10 per day on admission and up to $100 on conference. Exhibit hall admission includes access to 200+ exhibitors and 30+ free classes. Don't miss IECSC Florida – the southeast’s leading spa and wellness show!

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