ISPA Releases COVID-19 Reopening Tool Kit

ISPA is sharing new resources on how to re-open spas // Photo Credit: NickyLloyd/Royalty-Free/E+/Getty

It’s undeniable that the Coronavirus pandemic has changed society’s perspectives on hygiene and sanitation practices. As more states are allowing—or are considering allowing—businesses to reopen, a major concern is how spa owners can welcome back employees, therapists, and guests while keeping them as safe and healthy as possible. In order to address these issues, the International Spa Association (ISPA) has been working with nearly 100 volunteer spa leaders, governing bodies, medical professionals, and resource partners to develop the ISPA COVID-19 Reopening Toolkit: a collection of resources tailored to helping spas reopen safely and successfully.

The resources released so far include the organization’s Spa Industry Sanitation and Hygiene Standards, a Spa Reopening Checklist, communications templates, and a reopening press release template. These tools are designed to be customizable to allow all spas to meet their respective governmental guidelines and individual needs.

“Consumers need access to spas now more than ever due to the stressors generated from dealing with a pandemic,” says Lynne McNees, ISPA president. “The spa industry is committed to closely following the reopening guidelines established by various governing bodies across the globe and working cohesively to reintroduce spa back to the consumer in the safest manner possible.”


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A few of the policy changes spas may have to implement in the initial stages of reopening include reduced capacity; more restrictions in communal spaces to meet social distancing requirements; additional personal protective equipment (PPE) worn by staff; removal of shared product testers, treatment menus, and refreshment amenities; and touchless check-in and payment options.

The resources are available to both ISPA members and non-members alike. To learn more or to download the toolkit, click here.

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