Customer acquisition costs a lot more than customer retention. In fact, according to the Harvard Business Review, depending on what industry you’re in, “…
Go behind the brand with Esther Bolkin, founder of Glad Girl and Glad Lash, to discover how a small, female-owned business exploded into a lash and brow empire.
Many spa industry professionals have their own opinions on what makes a great spa manager, and as a result of this there has been many healthy debates on the…
