How many years have you been involved in the spa and hospitality industry?
25 years; I started in 1991.
What was the path that led you into the spa industry?
My education and experience in exercise and wellness led me to my career in the spa industry.
What are the most challenging and rewarding parts of working in the spa industry?
Getting the right people on the bus, in the right seats, all headed in the right direction is perhaps the most challenging. However, when this happens, there is nothing more rewarding, as it produces the most creative, positive team environment. Our guests definitely reap the benefits of this synergy, as it then produces the best experiences possible.
What has surprised you most about the spa world?
The pace of our industry’s growth and development continually amazes me.
Where do you think the industry is heading?
Healing and wellness modalities are becoming more available and accessible for everyone and are no longer considered a luxury or a pampering experience. They are a necessary part of a healthy lifestyle for every person.
What is the most bizarre treatment you’ve experienced?
It would be the Russian banya and venik, a ‘massage’ using tree branches to stimulate and exfoliate while in a steam room.
What new spa treatment would you like to try?
I have always been intrigued by and loved the idea of approaching health and wellness from both the inside and out. The new From Farm to Body treatment at Remède Spa at St. Regis Mexico City does just this, and sounds like something I need to experience.
What’s your go-to spa treatment?
Either a deep-tissue massage or a facial, depending on what my needs are at the moment.
What are two things about yourself we don’t know?
I am currently working on my Doctorate in Organizational Leadership Development. And my great grandfather was Chief Four Bears of the Mandan Tribe in North Dakota.
If you could work in any other profession in the world, what would it be?
Spa is my passion and I cannot imagine doing anything else. However, if I had to choose, I would be a professor at a university.
How would you sum up your personal philosophy?
Always continue to be a student as well as a teacher–never stop learning.
What’s the best advice you’ve received?
Find your passion and do what you love.