"One of our top-selling items is melipona honey, which we use in facials and treatments. It has antiviral and anti-inflammatory benefits, helps the digestive system, and helps to hydrate and purify skin. Also popular are artisanal soaps made with organic products and honey; artisanal soaps made of coffee, spirulina, honey, and chia seeds; and VitaJuwel ViA, which is a glass bottle with rose quartz, amethyst, and clear quartz gemstones.”—Yoly Jimenez, spa manager, Naum Wellness & Spa at Andaz Mayakoba Resort Riviera Maya (Playa del Carmen, Mexico)
“A few spa retail items I find that fly off the shelves are items for children. Believe it or not, many spa-goers tend to seek small gifts for children as a takeaway from their visit, being that most spas have age restrictions. I like to carry items from the company Meri Meri, such as sticker books, puzzles, or even unique hair accessories that can be displayed in a glass bowl at the front of the house. Spa guests can’t resist the bright colors on the way out after their treatment and get to surprise their loved ones with something unexpected from the spa.”—Jasmine Warren, spa director at The Opus Spa at The Opus, Westchester (White Plains, NY)
“The spa provides a relaxing ambient atmosphere, with background music sounds, water fountains, and essential oil diffusers strategically placed in key spaces throughout the spa, helping guests relax and settle into balancing and clearing their mind to a renewed sense of wellbeing. In our spa relaxation room, we placed a Tibetan singing bowl where guests can play it while waiting for their treatments. When someone isn’t familiar with Tibetan singing bowls, I show them how to use the bowl, explaining what the benefits are and how its vibration can help awaken the body and mind. This has led to a significant increase in sales of singing bowls and aromatherapy diffusers.”—Alessandra Newsom, spa director, The Spa at Lago Mar Beach Resort & Club (Fort Lauderdale, FL)
“La Perla Intimates are among our top-selling products. The exquisite lines of textured fabrics appeal to our most discerning of guests. The delicate and intricate work of the beautifully crafted feminine apparel makes it one of our most sought-after brands. It is perfectly paired with Desmond & Dempsey, a fun and whimsical line of sleepwear, that is ultra-lightweight and comfortable. Those seeking the ultimate in comfort and beauty need look no further than the boutique at Spa Palmera.”—Vanessa Carter, spa director, Spa Palmera at The Boca Raton (FL)
“The consistent top-seller at the spa is Amy Anderson Designs jewelry, which has crystals incorporated in the rings, necklaces, and earrings. The Crystal Grids Handbook, The Crystal Fix, and The Power of Crystal Healing books are all on our rotating retail order guide. The reason we have gravitated toward crystals and gemstones in the boutique is because of the almost magical quality they seem to possess. It adds a touch of whimsy to the experience, and when you already feel like you’re floating on a cloud, why not indulge in those sparkly tangible items that can work as a tool to meditate or even manifest your intentions? We also sell authentic sage smudge sticks from a tribe in Arizona, and journals and books in case guests plan to spend the day at the spa and want to relax.”—Cristina Cascio, spa director, The Well Spa at Miramonte Resort & Spa (Indian Wells, CA)
“We find our guests are drawn to items that provide a sense of place and reflect the Hawaiian traditions that Mohalu is based on. Some of our top-selling items are our custom aromatherapy oils. A local, woman-owned farm plants and harvests on the traditional Hawaiian moon calendar, and it developed custom aromatherapy oils exclusively for Mohalu, each with their own specific intention. We use these blends to create highly personalized and authentic experiences for travelers, which often leads to guests wanting to take them home as a reminder of the peace and tranquility they found at Mohalu.”—Rachael McCrory, director of spa and wellness, Mohalu by Spa Grande at Grand Wailea Maui, A Waldorf Astoria Resort (HI)
“Babor, Dr. Dennis Gross, and Knesko take the lead in retail sales for the spa and to no surprise considering the signature treatments offered with these preferred partners. The Antara CBD relief balm is a must for guests who want to amplify their relaxation to tired and strained muscles. Guests are also showing favor to the curated apparel included in the lounge boutique. Luxe and light velvety fabrics from Beyond Yoga and GoldFusion technology from Rhone for men offer the perfect pieces for an active day in Sonoma, while fun cover-ups from Helen Jon and Elan style up a relaxing day at the spa’s pool.”—Regina Miller, spa director, The Spa at the Lodge at Sonoma (CA)
“While skin and bodycare is our core business, I have found that lifestyle clothing is still in demand, including fitness, lounge, and leisure clothing for both men and women. We also sell jewelry, purses, totes, sandals, and limited makeup. Framing social media, celebrity endorsements, and graphics of these items help to promote and validate the inventory we have available for our guests. Mannequins are now available in different ethnicities, which helps to endorse an all-inclusive spa shopping experience. Our spa is located in a separate building from the main hotel providing local residents the opportunity to drive directly to the spa for personal shopping.Promoting our spa shop as a local shopping opportunity separate from the spa has garnered business with the ease of parking and location.”—Dawn Ferraro, spa director, The Spa at Desert Springs at JW Marriott Desert Springs Resort & Spa (Palm Desert, CA)