According to Gretchen Tiernan, co-owner of Sand Spa (multiple locations), clients are more likely to spend money and return to a spa that not only meets their requirements for an exceptional service, but also one that makes them feel elegant. When spa owners invest in trendy decor and interiors, they can inspire clientele to not only become loyal, routine visitors, but also encourage them to share their lifestyle and experience with their friends and family via social media channels.
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