The Well Way with American Spa Episode 3: Creating Brand and Employee Loyalty with Patrick Huey, Corporate Spa Director for Montage Hotels

In this podcast, Huey talks about the Montage brand, how it got its start, and what makes each of the Spa Montage and Spa Pendry properties unique.

On this episode of The Well Way with American Spa podcast, which is sponsored by Eminence Organic Skin Care, we sit down with Patrick Huey, corporate spa director for Montage Hotels. Huey, who has more than 20 years of experience in the hospitality and spa industries, is responsible for the brand visions of all of the current and soon-to-open Spa Montage and Spa Pendry properties.

In this podcast, Huey talks about the Montage brand, how it got its start, and what makes each of the Spa Montage and Spa Pendry properties unique. Each spa is designed to be a reflection of its location, but what they all have in common is the level of service and great detail that goes into every aspect of the spa experience. Huey talks about the clientele and staff, and some of the reasons why he believes both are so loyal to the brand. He also reveals some of his best and worst personal wellness practices, the most valuable personal and professional advice he’s received, and his mentors throughout his career. You’ll also discover what Huey believes is on the horizon for wellness; how today’s wellness guests are changing; some of the challenges the industry is facing today, including how to deal with new definitions of gender and sexuality; and what’s next for him and the Montage brand (bonus: he reveals the locations of the nine new Spa Montage and Spa Pendry properties).

Listen to The Well Way with American Spa podcast featuring Patrick Huey below.

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Be sure to subscribe to American Spa’s SoundCloud channel to listen to all episodes of The Well Way with American Spa, which releases new content the first week of every month.
 

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