While a day at the spa might be standard practice for some of your clients, chances are that for a number of them a spa day is a special treat. For those guests, Megan Richardson and Gretchen Tiernan, owners of Sand Spa in Manhattan Beach, CA, suggest proposing add-on services to make their special day a little more special. For the client who doesn't frequent your spa, it's likely that they are already splurging on a little pampering that day, and would not hesitate to adding a reasonably-priced enhancement to their treatment. The key to booking these add-ons though, according to Richardson and Tiernan, is ensuring your clients know they are available. Encourage clients to book simple and inexpensive add-ons like these to truly enhance their spa experience, and consequently your spa's bottom line, as suggested by the owners of Sand Spa.
Hand Treatments: Hands are the one area on the body that can reveal someone's age very quickly and early on. All of our anti-aging facials can be enhanced with an anti-aging hand treatment, so chances are your spa's facials can accommodate this as an add on as well.
Body Scrub Enhancements: Scrubs are normally reasonably priced add-ons at the spa. An esthetician or massage therapist can easily enhance a service by adding in a foot scrub that is usually followed by extra massage. Paraffin add-ons or scrubs that can be applied to clients' hands or back are also great options. Clients can't always reach difficult spots on their back and often neglect their feet, so the results are seen and felt fairly quickly. An added bonus? No wet room needed!
Oxygen Infusion for Facials: Oxygen offers numerous benefits for a more healthy, radiant complexion. Oxygen purifies clogged pores, supports collagen production, and brightens. All skin types benefit from this treatment, especially those suffering from rosacea and acne. If a client's skin is in need of some TLC, let them know visible results are seen after just one treatment, so we definitely believe this is worth the upgrade.
Hot- or Cold-Stone Facial Massage: Both facial massages and massage-enhancing tools can be added to standard massage options to increase client relaxation as well as your spa's revenue. Both hot stone and cold stone massages can be great for headaches and are very relaxing. Cold stones when applied to the face help reduce fine lines and puffiness, offering clients visible results from one quick add-on.
Meditation Time: Offer your clients a time block for 15 minutes before or after their massage to lead them in guided meditation. This will help them either relax prior to a treatment or help them remain relaxed upon conclusion of their treatment. If you or your employees are not trained in meditation, still offer this option to clients as a time to just zone out on the table and relax as deeply as possible.
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