ISPA Foundation Announces New Workforce Study

The ISPA Foundation has set to find out more about jobs within the industry. // Photo by Tom Merton/Royalty Free/OJO Collection/Getty Images

The International Spa Association (ISPA) Foundation has announced its first ever workforce study. The study is ISPA’s first research-driven study aimed at analyzing the recruitment, retention, and engagement of spa industry professionals.

The announcement was made during the 2017 ISPA Conference & Expo, held at Mandalay Bay Resort & Casino recently. ISPA’s 2017 U.S. Spa Industry Study indicated that there are nearly 33,000 vacancies in the spa industry, and the workforce study will expand on that.

Massage therapists accounted for 18,780 open positions, representing one in two unfilled positions. The spa industry offers a plethora of job opportunities within the spa world, all of which can develop into fulfilling careers, many of which the study will also explore.

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“This workforce study will provide valuable insights into what motivates and influences employees within the spa industry,” says ISPA president Lynne McNees.  “Assisting spas in filling vacancies and nurturing future spa professionals is a top priority for ISPA.”

The ISPA Foundation commissioned PricewaterhouseCoopers (PwC) to conduct the study.

ISPA members may participate in the study by visiting All respondents who complete the survey by November 13 will be entered to win one of 10 gift cards to  Amazon, iTunes, Starbucks, or Target along with some surprise giveaways. Each respondent will also receive a complimentary digital copy of the executive summary of the study. The survey ends November 28, and results from the study will be released in the first quarter of 2018.


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