Upace Platform Unveils New Spa and Personal Training Features

Upace has introduced new features to its platform. // Photo courtesy of Upace

Upace, the mobile wellness-services platform, has just unveiled new features and functionalities to meet the needs of its users whose facilities provide personal training and spa services. The recent update adds flexibility and range to the customizable app and platform, while still boosting customer service and operational efficiency.

“We’re excited to debut new features that enable the integration of our operational and customer service benefits with special services,” says Upace founder and CEO Rachel Koretsky. “College and university rec centers are increasingly offering spa treatments—like massage and eyebrow threading—as well as personal training options. These services, and the demand for them, are rising at YMCAs, gyms, and health clubs, too.”

Upace’s new personal training and spa modules were designed to improve both booking and staff management by giving members the ability to instantly view available appointments, request bookings, and communicate directly with facility staff. Staff users of the platform can now view their personal daily, weekly, or monthly schedules, as well as record notes after a session, and communicate directly with facility members. Managers now have access to view employee schedules, manually book appointments, and review payments.

Spa and Wellness Show

IECSC Florida | October 6-7, 2019

Join us in Fort Lauderdale for the 22nd IECSC Florida event! The conference program features dozens of sessions and a variety of specialized tracks taught by industry experts. Don’t miss our Beauty Education, free Healthcare & Wellness Session and six CBD-focused classes – all new for 2019! Register by September 3 and save $10 per day on admission and up to $100 on conference. Exhibit hall admission includes access to 200+ exhibitors and 30+ free classes. Don't miss IECSC Florida – the southeast’s leading spa and wellness show!

Like Upace’s other features, the personal training and spa modules are tied to automated data collection and analysis that allows facility managers to develop a complete profile of each member, as well as monitor trends in member growth and retention tied to specific services. In turn, they can create strategic messaging that’s personalized to the needs and wants of the individual, as well as identify when to re-engage someone whose center, gym, or club usage has lapsed. The customizable, two-sided platform offers real-time data for both clients and staff via mobile app and online.

RELATED STORIES

MindBody Platform Acquires Booker Software

14 Questions with Millennium's John Harms

Three Quick Tools to Boost Your Spa's Retention

Suggested Articles

Watch Erin Lorow, national director of sales for Pevonia, as she explains the benefits of the Rapid-Restore duo.

Two industry legends—American Salon and the International Beauty Show—have joined forces to launch a platform unlike anything before seen in the beauty…

Wallethub's recent study determined the happiest states in America of 2019. See where your state ranks here.