Get to Know Sawgrass Spa's Blanca Albor

The Pool at Sawgrass Spa //Photo credit: Sawgrass Marriott Golf Resort & Spa

Meet Blanca Albor, a 31-year industry veteran and spa director at Sawgrass Spa at Sawgrass Marriott Golf Resort & Spa (Ponte Verda Beach, FL). We're talking with the wellness-pro about her experience in the industry, where she think's the wellness world is heading, what she does in her free time, and more.


American Spa: How many years have you been involved in the spa and hospitality industry? 
Blanca Albor: I’ve been involved in the spa and hospitality industry for 31 years–hard to believe! 

AS: What was the path that led you into the spa industry? 
BA:
I ended up in the spa industry completely by chance. I didn’t even know what a spa was until I turned 16 and got my first job as a locker room attendant. 

AS: What are the most challenging and rewarding parts of being in the spa industry? 
BA: The most challenging part of being in the spa industry is building a strong team, and the most rewarding part is being able to create such memorable experiences for our guests. 

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AS: What is your proudest accomplishment? 
BA: I’m most proud of my experience leading two Forbes 5 Star Award-winning teams not just once, but twice. 

AS: What has surprised you most about working in the spa industry? 
BA: It’s surprising to me that the spa industry can be stressful yet so gratifying. 

AS: Where do you think the industry is heading?
BA: The industry is taking a major turn towards the health and wellness sector. People are realizing that going to a spa is not a luxury anymore, but a necessity due to the stresses of everyday life. 

AS: What’s your favorite skincare ingredient? 
BA: My favorite skincare ingredient is vitamin C as it nourishes the skin like nothing else I’ve tried before. 

AS: If you could work in any other profession in the world, what would you be? 
BA: If I had to switch professions, I would either be a pediatric nurse or a veterinary assistant. Still helping people (and animals), but in a different way. 

AS: What is the strangest client request you’ve fielded? 
BA: This is certainly not a strange request but was unique and very sweet. A guest asked me to help coordinate his wedding proposal during an outdoor massage. He hid the ring inside a fortune cookie, which I just loved. So thoughtful and creative! 

AS: What new spa treatment would you like to try? 
BA: I know it’s not exactly new, but I still would like to try cryotherapy. 


AS: What’s your go-to spa treatment? 
BA: For me, the most relaxing treatments are a pedicure and a body scrub. 

AS: What’s the best advice you’ve received? 
BA: My mentor always told me to listen, assimilate, and breathe before I spoke or replied in a situation that had me feeling tense or stressed. Simply great advice for life in general, not just business. 

AS: How would you sum up your personal philosophy? 
BA: Through the years I have learned that I need to take care of myself first so that I’m in a better position to take care of my loved ones. 

AS: How do you like to spend your time away from work? 
BA: Outside of work I love the outdoors: hiking, walking on the beach, jogging with my dogs. I also love spending time with my family as it gives me a sense of peace and renewed energy. 

AS: What are your three greatest priorities in life? 
BA: 
My three greatest priorities in life are my health, my family, and traveling the world to experience different cultures. 

AS: What are two things we don’t know about you? 
BA: I was born in the states, then moved to South America where I was raised. I cherish my background because it gave me my strong values, and moving to a new country taught me to be independent.
 

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