Spa Talk with Phoenician Spa's Sheryl McCormick

Phoenician Spa at The Phoenician // Photo credit: Mark Boisclair Photography via The Phoenician

Meet Sheryl McCormick, spa director at Phoenician Spa at The Phoenician, A Luxury Collection Resort (Scottsdale, AZ) who got her start in the industry working retail. 

Phoenician Spa
Sheryl McCormick, spa director, Phoenician Spa

American Spa: What was the path that led you into the spa industry? 
Sheryl McCormick: I had a retail career in a department story prior to coming to The Phoenician as the director of retail. After 20 years of retail experience, I was ready for a new challenge. The spa director position opened up in 2005, and I asked for the job. 

AS: What are the most challenging and rewarding parts of working in the spa industry? 
SM: I find it challenging to manage a large staff and take care of a large number of guests each day while trying to make each one feel special. The daily rewards are the best. I love seeing our guests float out of the spa after their treatments and receiving so many positive guest comments, knowing that we got it right.  

AS: What is your proudest accomplishment?
SM: Having the opportunity to work with consultants, architects, designers, and the construction team in creating and opening this beautiful spa. 

AS: What has surprised you most about working in the spa industry? 
SM: I am always surprised when people say to me, “It must be so relaxing to work in a spa.” 

AS: What qualities do you look for in your spa staff?
SM: Besides the professional experience, I look for someone with a nurturing presence and a genuine, beautiful smile. 

AS: Where do you think the industry is heading?
SM: I see the growth coming in the use of alternative methods for reducing stress and relieving pain through meditation, yoga, and CBD products. 

AS: What’s your favorite skincare ingredient?
SM: Hyaluronic acid. It is a must for hydration and anti-aging repair when living in the desert. I love to mix it with my other favorite serums. 

SPECIAL EDITION BEAUTY BOX

American Spa's Noteworthy Naturals

Sample some of the hottest organic, green, natural, and clean products appealing to earth-conscious consumers. Up to 6 sample- and full-sized products from leading spa and wellness companies. LIMITED SUPPLY - get yours today!

AS: What’s your go-to spa treatment? 
SM: Hydrafacial, followed by a visit to our Drybar!

AS: Which brands are your go-to favorites?
SM: Kerstin Florian and Glycelene are all over my bathroom vanity. 

AS: What two things about you don’t we know?
SM: I have dual citizenship in the U.S. and UK. And I love to draw; I want to go to art school when I retire. 

AS: What positions have you worked in that you feel have been most influential to your career?
SM: I’ve only had two positions, and I still do them both.  

AS: If you could work in any other profession in the world, what would it be?
SM: I think it would be fun to be a pastry chef. 

AS: How would you sum up your personal philosophy?
SM: "Keep calm, and carry on."

AS: What’s the best advice you’ve received?
SM: Try to live a balanced life and make time for self-care every day.
 

RELATED STORIES

The Phoenician Spa Rises Like a Phoenix Post-Renovation

Christmas Camp Comes to The Phoenician Scottsdale

Aveda Spa Debuts in Phoenix’s West Valley

Suggested Articles

The company Healthy Hemp Oil conducted research into how the public feels towards cannabis usage. Here’s what it found.

Living off of four simple Nordic principles, these are what one spa professional believes is the key to a happier lifestyle.

Two new products have entered the skincare market, both infused with CBD and ensured to cure discomfort.