ISM Spa has two management agreements at The Spa at Orlando World Center Marriott (FL) and the new Desert Spirit Spa at Hotel Paso Del Norte (El Paso, TX). “We are thrilled these iconic properties have entrusted us to operate their spa,” says Christina Stratton, founding partner and chief creative officer of ISM. “ISM is not the biggest management company, but we are known for our innovation and a corporate culture that attracts the industry’s biggest talent. ISM manages multiple Marriott-affiliated spas around the country, and these properties are huge feathers in our cap. Orlando World Center is the largest property in the Marriott portfolio and spa is one of the many amazing amenities attracting their guests year after year. In El Paso, we were blessed to be involved in every step of the process from concept to opening Desert Spirit Spa. It was special to pay tribute to Hotel Paso Del Norte’s rich history.”
The Desert Spirit Spa features customized treatments that is powered by ISM’s partner Spa Space App, which matches therapists directly with guests whose needs and preferences will benefit from their service. “Landing these exciting new properties is proof that ISM’s model is working for our hotel and resort partners, spa therapists, and guests,” says Raye Vogler, ISM’s vice president of operations. “The key to our long-standing relationships is trust and flexibility. We have a proven track record to execute a spa operation that is profitable, sustainable and on-brand, and are also known for ‘pushing the envelope’ with innovation.”
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